Frequently Asked Questions

What types of products do you offer?

We offer skincare, makeup, haircare, and personal care products, carefully curated for various skin types and beauty needs.

Are your products vegan?

Yes

Are your products safe for sensitive skin?

Yes, most of our products are dermatologically tested and safe for sensitive skin. We recommend patch testing first.

Can I use your products during pregnancy?

Many of our products are safe during pregnancy, but we advise checking with your doctor and reviewing ingredients.

Are your products suitable for men?

Yes! Our products are gender-inclusive and great for all skin types.

How long does delivery take?

Domestic shipping usually takes 3–7 business days. Express and international shipping times vary.

What payment methods do you accept?

We accept credit/debit cards, UPI, PayPal, and net banking. COD is available in eligible areas.

Do you offer discounts or promotions?

Yes! Sign up for our newsletter to get updates on special offers, deals, and exclusive discounts.

Can I return or exchange a product?

Yes! We accept returns within 14 days for unopened and unused items. Please read our Return Policy for more details.

I received a damaged or incorrect item—what should I do?

We’re sorry! Contact us with your order number and a photo of the issue—we’ll sort it out quickly.

Can I cancel or change my order after placing it?

If you contact us within 1 hour of placing the order, we’ll try to modify or cancel it before processing.

Contact us